Privacy Policy


Welcome to Good Harbor Pet. Your privacy is of paramount importance to us. This Privacy Policy is designed to inform you about how we collect, use, protect, and disclose personal information that you provide to us. By visiting our site, purchasing our products, or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information about you in the following ways:

  • Directly from you: When you sign up for our services, purchase a product, register an account, or communicate with us.

  • Automatically: Through technologies like cookies, web beacons, and server logs.

  • From third parties: For example, social media platforms or other third-party services you connect to through our site.

The types of information we may collect include:

  • Contact details, such as your name, address, email address, and phone number.

  • Payment and billing information.

  • Purchase history and product preferences.

  • Information for customization and personalization of our services.

  • Any other information you provide voluntarily.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you, including sending emails or SMS about our products, offers, promotions, or updates.

  • To monitor and analyze usage and trends.

  • To personalize your experience on our site.

  • For security, fraud prevention, and legal purposes.

  • Any other purpose for which you provide consent.'

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

3. Sharing Your Information

We do not sell or rent your personal information to third parties for their marketing purposes. We may, however, share your information:

  • With our service providers and contractors who perform services on our behalf.

  • To comply with legal obligations or in response to a legal process.

  • With affiliates or in connection with a sale, merger, or business transaction.

4. Email and SMS Communications

By providing your email address and phone number, you expressly consent to receive promotional content, updates, and other communications from us. You can unsubscribe from our email list at any time by following the unsubscribe link provided in our emails. For SMS, you can opt-out by replying "STOP" to any SMS you receive.

5. Your Choices

  • Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent.

  • Personal Information: You may update or correct your personal information by logging into your account or contacting us.

  • Emails and SMS: As noted above, you can opt out of promotional emails or SMS at any time.

6. Security

We use appropriate security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

7. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Thank you for choosing Good Harbor Pet.

Effective Date: 9.28.2023